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Home » Issues » Support ticket #1302

Support ticket #1302: No cover art

Kind support ticket
Product Synergy
When Created 2009-05-26T13:40:17Z, updated 2009-06-03T12:07:24Z
Status closed
Reporter anonymous
Tags no tags

Description

I've contacted you already on this issue and had no response. I have recently re-installed the OS on my MacPro and all the software and since then Synergy will neither fetch cover nor show the embedded art.

Just now I've un-installed and gone back to Synergy 3.2.2. and still have the same issue. G.

Comments

  1. Greg Hurrell 2009-05-26T15:05:00Z

    How did you contact me? If by email can you give me an approximate date/time, or address, so that I can try to locate the request?

    As far as cover art problems go, I personally am unable to reproduce the issue; everything is working fine for me. Can you try the troubleshooting hints on this page and let me know if they help you to narrow down the problem?

  2. Greg Hurrell 2009-06-03T12:07:18Z

    Closing due to lack of response. If you have any further comments or questions please add them and I can re-open the ticket.

  3. Greg Hurrell 2009-06-03T12:07:24Z

    Status changed:

    • From: new
    • To: closed
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