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Home » Issues » Support ticket #1361

Support ticket #1361: Hotkeys to overide iTunes

Kind support ticket
Product Synergy
When Created 2009-08-09T21:43:59Z, updated 2009-08-13T09:22:13Z
Status open
Reporter russmaehl
Tags no tags

Description

Hi,

Is it possible force a bounce out of the iTunes Store or the Device list with the hotkeys?

I often find myself switching over to the iTunes store, looking something up, then want to go back to playing music...but nothing happens.

I can be in iTunes store and use the hotkey to stop play....but cannot resume.

Thanks,

Russ

Comments

  1. Greg Hurrell 2009-08-13T09:22:13Z

    Not really sure how this would play out.

    Synergy communicates with iTunes via AppleScript and Apple Events. There are some situations in which iTunes won't respond to these events, or responds in a way that is other than you might want it to.

    You can test this out for yourself by running commands like the following from with the Script Editor (/Applications/AppleScript/Script Editor):

    tell application "iTunes" to playpause

    Or:

    tell application "iTunes" to next track

    If you experiment with these commands you'll see how iTunes doesn't always do exactly you would want under some circumstances (for example, in the store or when the preferences window is open etc).

    It's not entirely clear how you could consistently override these undesired behaviours. Perhaps an entirely new hot key is in order, something like "Jump to Library", which would select the main library.

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