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Bug #645: Synergy won't appear

Kind bug
Product Synergy
When Created , updated
Status closed
Reporter reppep
Tags no tags

Description

I took all the current Software Updates (including iTunes) today and rebooted. Synergy didn't show up in my menu bar, and my keyboard shortcuts don't work.

I reinstalled 3.2, and observed that I could Start Synergy from System Preferences, but not Stop it. I removed and added the startup item from Synergy's prefpane too. Further, I could kill it with "killall Synergy", but this had no visible effect (except that the next time there were no matches to kill). Since the upgrade, ATSServer is dying a lot, but other apps are coping.

This is 10.5.1 on a Mac Pro.

In addition, iTunes 7.6 (20) reset my Library to factory defaults (empty; stock playlists only)

pepper@salt:/var/log$ grep -i Synergy *log system.log:Jan 18 15:43:21 salt com.apple.launchd[149] ([0x0-0x29029].org.wincent.Synergy[679]): Exited: Terminated system.log:Jan 18 15:43:22 salt [0x0-0x2d02d].org.wincent.Install[715]: Removing login item with name: Synergy.app system.log:Jan 18 15:43:22 salt [0x0-0x2d02d].org.wincent.Install[715]: Adding login item with path: ~/Library/PreferencePanes/Synergy.prefPane/Contents/Resources/Synergy.app (show on launch) system.log:Jan 18 15:45:32 salt Synergy[751]: Warning: AppleScript error while refreshing playlists submenu system.log:Jan 18 15:48:51 salt /Users/pepper/Library/PreferencePanes/Synergy.prefPane/Contents/Resources/Synergy.app/Contents/MacOS/Synergy[751]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:49:04 salt /Users/pepper/Library/PreferencePanes/Synergy.prefPane/Contents/Resources/Synergy.app/Contents/MacOS/Synergy[751]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:51 salt /Users/pepper/Library/PreferencePanes/Synergy.prefPane/Contents/Resources/Synergy.app/Contents/MacOS/Synergy[751]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:50:58 salt /Users/pepper/Library/PreferencePanes/Synergy.prefPane/Contents/Resources/Synergy.app/Contents/MacOS/Synergy[751]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) pepper@salt:/var/log$ grep -i ATSServer *log secure.log:Jan 18 15:50:58 salt SecurityAgent[800]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) system.log:Jan 18 15:48:51 salt /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer[169]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt ARDAgent [156]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder[170]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /Applications/Twitterrific 3.0.1/Twitterrific.app/Contents/MacOS/Twitterrific[519]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /Applications/iChat.app/Contents/MacOS/iChat[514]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /Applications/Eudora.app/Contents/MacOS/Eudora[518]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /Applications/Safari.app/Contents/MacOS/Safari[330]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock[165]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal[193]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/Resources/DiskImages UI Agent.app/Contents/MacOS/DiskImages UI Agent[688]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /Applications/BBEdit.app/Contents/MacOS/BBEdit[512]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /Applications/SSHKeychain.app/Contents/MacOS/SSHKeychain[520]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /Applications/SMARTReporter/SMARTReporter.app/Contents/MacOS/SMARTReporter[515]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /Applications/iTunes.app/Contents/MacOS/iTunes[329]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /Applications/Microsoft Office 2004/Microsoft Excel[656]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app/Contents/MacOS/GrowlHelperApp[517]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /Applications/Oracle Calendar/Contents/MacOS/Oracle Calendar[513]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /Applications/iTunes.app/Contents/Resources/iTunesHelper.app/Contents/MacOS/iTunesHelper[355]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:48:51 salt /Users/pepper/Library/PreferencePanes/Synergy.prefPane/Contents/Resources/Synergy.app/Contents/MacOS/Synergy[751]: received ATSServer died message. (old server pid = 164, new pid = 771, session ID = 256) system.log:Jan 18 15:49:04 salt /Applications/Twitterrific 3.0.1/Twitterrific.app/Contents/MacOS/Twitterrific[519]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder[170]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /Applications/iChat.app/Contents/MacOS/iChat[514]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /Applications/Safari.app/Contents/MacOS/Safari[330]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt ARDAgent [156]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /Applications/Microsoft Office 2004/Microsoft Excel[656]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /Applications/SSHKeychain.app/Contents/MacOS/SSHKeychain[520]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal[193]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock[165]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /Applications/Eudora.app/Contents/MacOS/Eudora[518]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /Applications/Oracle Calendar/Contents/MacOS/Oracle Calendar[513]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /Applications/SMARTReporter/SMARTReporter.app/Contents/MacOS/SMARTReporter[515]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app/Contents/MacOS/GrowlHelperApp[517]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/Resources/DiskImages UI Agent.app/Contents/MacOS/DiskImages UI Agent[688]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /Applications/iTunes.app/Contents/Resources/iTunesHelper.app/Contents/MacOS/iTunesHelper[355]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /Applications/iTunes.app/Contents/MacOS/iTunes[329]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /Users/pepper/Library/PreferencePanes/Synergy.prefPane/Contents/Resources/Synergy.app/Contents/MacOS/Synergy[751]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer[169]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:04 salt /Applications/BBEdit.app/Contents/MacOS/BBEdit[512]: received ATSServer died message. (old server pid = 164, new pid = 777, session ID = 256) system.log:Jan 18 15:49:51 salt /Applications/Twitterrific 3.0.1/Twitterrific.app/Contents/MacOS/Twitterrific[519]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal[193]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /Applications/SSHKeychain.app/Contents/MacOS/SSHKeychain[520]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder[170]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /Applications/iChat.app/Contents/MacOS/iChat[514]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /Applications/Microsoft Office 2004/Microsoft Excel[656]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /Applications/BBEdit.app/Contents/MacOS/BBEdit[512]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /Applications/Safari.app/Contents/MacOS/Safari[330]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /Applications/SMARTReporter/SMARTReporter.app/Contents/MacOS/SMARTReporter[515]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt ARDAgent [156]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app/Contents/MacOS/GrowlHelperApp[517]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /Applications/Eudora.app/Contents/MacOS/Eudora[518]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /Users/pepper/Library/PreferencePanes/Synergy.prefPane/Contents/Resources/Synergy.app/Contents/MacOS/Synergy[751]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/Resources/DiskImages UI Agent.app/Contents/MacOS/DiskImages UI Agent[688]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /Applications/iTunes.app/Contents/Resources/iTunesHelper.app/Contents/MacOS/iTunesHelper[355]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock[165]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /Applications/iTunes.app/Contents/MacOS/iTunes[329]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer[169]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /Applications/Oracle Calendar/Contents/MacOS/Oracle Calendar[513]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:49:51 salt /Applications/Microsoft Office 2004/Office/Microsoft Database Daemon[778]: received ATSServer died message. (old server pid = 164, new pid = 791, session ID = 256) system.log:Jan 18 15:50:58 salt /Applications/Twitterrific 3.0.1/Twitterrific.app/Contents/MacOS/Twitterrific[519]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) system.log:Jan 18 15:50:58 salt /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder[170]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) system.log:Jan 18 15:50:58 salt ARDAgent [156]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) system.log:Jan 18 15:50:58 salt /Applications/Safari.app/Contents/MacOS/Safari[330]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) system.log:Jan 18 15:50:58 salt /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock[165]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) system.log:Jan 18 15:50:58 salt /Applications/SMARTReporter/SMARTReporter.app/Contents/MacOS/SMARTReporter[515]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) system.log:Jan 18 15:50:58 salt /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer[169]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) system.log:Jan 18 15:50:58 salt /Applications/SSHKeychain.app/Contents/MacOS/SSHKeychain[520]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) system.log:Jan 18 15:50:58 salt /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal[193]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) system.log:Jan 18 15:50:58 salt /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/Resources/DiskImages UI Agent.app/Contents/MacOS/DiskImages UI Agent[688]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) system.log:Jan 18 15:50:58 salt /Applications/iTunes.app/Contents/Resources/iTunesHelper.app/Contents/MacOS/iTunesHelper[355]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) system.log:Jan 18 15:50:58 salt /Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app/Contents/MacOS/GrowlHelperApp[517]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) system.log:Jan 18 15:50:58 salt /Users/pepper/Library/PreferencePanes/Synergy.prefPane/Contents/Resources/Synergy.app/Contents/MacOS/Synergy[751]: received ATSServer died message. (old server pid = 164, new pid = 801, session ID = 256) pepper@salt:/var/log$

Comments

  1. Greg Hurrell

    Do you have any crash logs?

  2. reppep

    Today I went into System Preferences and clicked Start, and it appeared. Very odd.

  3. Greg Hurrell

    If you're seeing erratic behavior (sometimes things work, sometimes they don't) then you should try some of the basic troubleshooting techniques described here:

    https://wincent.dev/s/bugs/

    This will help you to rule out possible extraneous causes, like corrupt preference files and the like.

  4. Greg Hurrell

    Marking as closed due to inactivity. Feel free to re-open with another comment if you have anything further to add.

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